Each company below processes data only on our instructions, only for the purpose listed, under a data processing agreement. None of them receives your recordings, your captions or your exported videos, because those stay on your computer. The one piece of your content that leaves it is the text of a voice over, and only when you generate one.
| Who | What for | What it sees | Where |
|---|---|---|---|
| Stripe | Taking the payment for the license and the optional updates renewal | Email, amount, country for tax, the payment method you enter on Stripe's page | European Union, with transfers outside it under its own safeguards |
| netcup | The virtual servers that run the sign-in service, the license service and this website | Everything the servers store: email addresses, license and device data, support reports, server logs | European Union |
| Microsoft (Azure Speech) | Turning the voice over you write into speech, when you press Generate | The text of the lines, the voice and the pace you chose, the words of your pronunciation list. No recording, no audio from your PC | European Union (Sweden) |
| Purelymail | Sending the sign-in code, the receipt and service notices | Email address and the content of those messages | United States, with its own safeguards for transfers |
What is deliberately missing
No analytics provider, because we use none. No error tracking service, because the app's error reports come to our own server. No AI provider for your recordings: the speech model that writes the captions runs on your PC, and Azure Speech, the only AI service above, receives the voice over text and nothing else. No cloud storage for video, because there is no video in the cloud.
Not on this list
Services you reach yourself, which do not work for us: Claude, when you connect it to Ciakko, works under your own account with Anthropic; the speech models are downloaded from Hugging Face; the app's windows and the sign-in pages load their fonts from Google Fonts. The privacy policy says what each one receives.
When this list changes
If we add a company to this list, we update this page and the date at the top before the change takes effect, and we write to the email address on your account if the change touches your data.