Your recordings, captions, edits and exported videos stay on your computer. Recording, editing, captions and export happen there, and work without an internet connection once you are signed in.
What goes out, and only for these reasons:
- Signing in and the license: your email, and for the license a one-way code of your computer, its name and the versions of Windows and Ciakko.
- The voice over: when you generate it, the text of the lines, the voice, the pace and your pronunciations go to Microsoft Azure Speech, in Europe, which returns the audio. We keep neither the text nor the audio.
- Updates: the version you run and your license, to know which update you may install.
- Error reports: when the app meets an unexpected error, it sends us the error, the versions and a description of the hardware. Never your video, your voice or your screen.
- Support reports: only when you send one.
- Speech models for captions are downloaded once from Hugging Face, when you ask.
Claude, when you connect it, works under your own Claude account: Ciakko itself sends nothing to Anthropic.
All the details are in the privacy policy and the subprocessors.